MedSpa Policy
We value our customers. Please take some time to go over our MedSpa policies so we can better serve you.
Arrival: Please arrive 15-minutes prior to your scheduled start time for paperwork. Late arrivals will only receive the remainder of their scheduled appointment.
Cancellation Policy: Kindly provide us with a 24-hour cancellation notice for your appointment. Rescheduling of appointments is subject to availability. Cancellations or rescheduling require a 24-hour notice. If you cancel after that time or fail to attend a scheduled appointment, you will be charged a $25 fee. Payment of this fee is due before or at the time of your next appointment.
Laser Cancellation Policy: We request a 48-hour notice via phone call to reschedule or cancel your laser appointment. Failure to notify us will result in a $100 cancellation or no-show fee. We understand that unforeseen circumstances occur, we just ask that you please respect the time that we have reserved for you.
Refund Policy: Treatments and packages are non-refundable, non-transferable and non-exchangeable. CLAREBELLA aesthetics reserves the right to offer and recommend an alternative service if the treatment requested is not available. Under no circumstances will refunds be issued for services rendered.
Gift Cards/ Gift Certificates: Gift Cards expire 12 months from the date of purchase or by the expiration date listed on your card/certificate. Present your card at time of check-in for service. Gift Cards/ Gift Certificates have no cash value and are non-refundable and non-transferable. CLAREBELLA aesthetics is not responsible for lost gift cards/ gift certificate.
Retail Return Policy: We accept returns of unused and unopened retail items recently purchased from CLAREBELLA aesthetics. We accept exchanges should any allergic reaction occur, or we will be glad to offer you a store credit which can be used for future retail purchases.
Privacy Policy: One of our highest commitments is your privacy. Your personal information is confidential. This includes your credit card info, address, phone numbers and email address on file. We do not share your personal information or email with third parties. We value and respect our members’ privacy and preferred methods of receiving (or not receiving) invitations & communications from us.
Pricing Disclaimer: We reserve the right to change our product’s prices and our service prices.
Special Consideration: Please inform your aesthetic provider of any medical conditions, pregnancy or medications you are taking, or any notable changes since your last treatment.
We are committed to delivering a valuable service that offers you – our valued clients — the highest quality, value, convenience and results. Please don’t hesitate to contact us with any questions regarding our policies and procedures.
MedSpa Policy
We value our customers. Please take some time to go over our MedSpa policies so we can better serve you.
Arrival: Please arrive 15-minutes prior to your scheduled start time for paperwork. Late arrivals will only receive the remainder of their scheduled appointment.
Cancellation Policy: Kindly provide us with a 24-hour cancellation notice for your appointment. Rescheduling of appointments is subject to availability. Cancellations or rescheduling require a 24-hour notice. If you cancel after that time or fail to attend a scheduled appointment, you will be charged a $25 fee. Payment of this fee is due before or at the time of your next appointment.
Laser Cancellation Policy: We request a 48-hour notice via phone call to reschedule or cancel your laser appointment. Failure to notify us will result in a $100 cancellation or no-show fee. We understand that unforeseen circumstances occur, we just ask that you please respect the time that we have reserved for you.
Refund Policy: Treatments and packages are non-refundable, non-transferable and non-exchangeable. CLAREBELLA aesthetics reserves the right to offer and recommend an alternative service if the treatment requested is not available. Under no circumstances will refunds be issued for services rendered.
Gift Cards/ Gift Certificates: Gift Cards expire 12 months from the date of purchase or by the expiration date listed on your card/certificate. Present your card at time of check-in for service. Gift Cards/ Gift Certificates have no cash value and are non-refundable and non-transferable. CLAREBELLA aesthetics is not responsible for lost gift cards/ gift certificate.
Retail Return Policy: We accept returns of unused and unopened retail items recently purchased from CLAREBELLA aesthetics. We accept exchanges should any allergic reaction occur, or we will be glad to offer you a store credit which can be used for future retail purchases.
Privacy Policy: One of our highest commitments is your privacy. Your personal information is confidential. This includes your credit card info, address, phone numbers and email address on file. We do not share your personal information or email with third parties. We value and respect our members’ privacy and preferred methods of receiving (or not receiving) invitations & communications from us.
Pricing Disclaimer: We reserve the right to change our product’s prices and our service prices.
Special Consideration: Please inform your aesthetic provider of any medical conditions, pregnancy or medications you are taking, or any notable changes since your last treatment.
We are committed to delivering a valuable service that offers you – our valued clients — the highest quality, value, convenience and results. Please don’t hesitate to contact us with any questions regarding our policies and procedures.